Indium Member Plays Key Role in HawkSoft User Group Leadership

At Indium, we’re proud to work alongside agency leaders who not only drive success within their own organizations but also contribute to the growth and advancement of the independent insurance industry.

One of those leaders is Kelly Endicott of John Dawson & Associates, who serves as both Treasurer and Immediate Past President of the HawkSoft User Group.

The HawkSoft User Group provides a valuable forum for agency professionals to collaborate, share best practices, and help shape the future of one of the industry’s leading agency management systems. Through volunteer leadership and member engagement, the group helps agencies maximize their use of HawkSoft while fostering a strong community of independent insurance professionals.

Kelly’s service as Immediate Past President and current Treasurer reflects her ongoing commitment to supporting fellow agencies and contributing to the success of the broader independent agency community. Her leadership has helped strengthen connections among users while encouraging collaboration, education, and knowledge sharing across the network.

Leadership Beyond the Agency

Industry involvement plays an important role in helping agencies adapt, innovate, and grow. By serving in leadership positions within organizations like the HawkSoft User Group, professionals like Kelly help create opportunities for agencies to learn from one another and share strategies that drive success.

We’re proud to recognize Kelly’s contributions and grateful for the leadership she continues to provide both within the HawkSoft community and as a valued member of Indium.

Congratulations, Kelly, and thank you for your continued dedication to helping independent agencies succeed.

Indium Members Recognized in Ohio Insurance Agents Leadership

 

Helping Shape the Future of Independent Insurance in Ohio

At Indium, we believe strong agencies help build a stronger independent insurance channel. That’s why we’re proud to recognize several Indium members who are serving in leadership roles with the Ohio Insurance Agents Association (OIA).

As the leading trade association representing independent insurance agencies across Ohio, OIA provides advocacy, professional development, business solutions, and industry leadership to help agencies succeed in a constantly evolving marketplace. Ohio Insurance Agents Association (OIA)

Today, three Indium member agencies serve on OIA’s Board of Directors, helping guide the organization’s strategic direction and support independent agents throughout the state. In addition, an Indium member currently serves as President of the OIA Services Board, contributing leadership and expertise that benefit agencies across Ohio.

Their involvement reflects a shared commitment to advancing the independent agency channel, supporting agency growth, and ensuring independent agents continue to have a strong voice in the industry.

Why Industry Leadership Matters

Organizations like OIA play a vital role in supporting independent agencies through advocacy, education, networking opportunities, and business resources. By serving in leadership positions, agency owners and executives help shape programs and initiatives that strengthen the industry for all independent agents.

We’re honored to have Indium members contributing their time, knowledge, and leadership to organizations that help move the industry forward.

Congratulations to our members serving in these important leadership roles, and thank you for your continued dedication to the independent agency community.

Safeco Partners with Indium for Member Contest

 

Safeco Q4 Contest: Helping Members Drive Results

During Safeco’s Q4 Contest, Indium partnered with members to help maximize participation, increase policy production, and promote Safeco offerings within their local communities.

The contest rewarded agencies for their hard work throughout the quarter, with every Safeco policy bound bringing participants one step closer to exclusive golf-themed prizes. The top-producing agent earned the Ultimate Golf Getaway, which included a golf and hotel package, golf bag, golf balls, and Safeco swag. In addition, members were entered for a chance to win one of two $250 e-gift card raffle prizes.

To help members make the most of the opportunity, Indium provided marketing resources, sales support, and educational materials designed to increase visibility and drive more conversations around Safeco products.

How Indium Supported Members

Marketing Resources

Members participating in the contest had access to a variety of marketing resources designed to generate awareness and engagement, including:

  • Custom social media graphics
  • Facebook event creation
  • Email marketing and lead automation
  • Promotional messaging and campaign recommendations

Agencies could also request custom marketing assets tailored to their audience and local market, making it easier to promote Safeco products while maintaining a consistent brand presence.

Safeco Resources

Beyond marketing assistance, Indium provided educational resources to help agencies confidently discuss coverage options and identify new opportunities.

Resources included:

  • Safeco guidance on roof payment schedule versus roof replacement cost coverage
  • Homeowners and auto coverage resources
  • Tips & tricks for improving quote competitiveness, uncovering discounts, and positioning coverage effectively

These tools helped agencies better position Safeco solutions while providing valuable information to clients during the quoting and buying process.

 

Contest Winner: Do Right Insurance

Congratulations to Do Right Insurance for earning the top spot in Safeco’s Q4 Contest and taking home the Ultimate Golf Getaway grand prize.

Through a combination of consistent production, client-focused service, and strategic growth efforts, the team at Do Right Insurance secured the highest Safeco policy volume during the contest period.

Success stories like this demonstrate what’s possible when agencies combine carrier opportunities with a proactive growth strategy.